WHILE "R U OK Day?" has come and gone, CEO of Lifeline Central West, Stephanie Robinson urged people in this time of stress to continue reaching out to one another.
Ms Robinson said calls to Lifeline across the country are averaging 4,000 a day, and while it's great people are reaching out, it also shows how depleted they are feeling.
She said Lifeline are hearing the different struggles people are facing of absolute loneliness and isolation.
"Even here, I was out walking and I saw an elderly man lying in the sun, so I yelled out and we began talking from a safe distance.
"He was so grateful for the conversation."
She said she asked how he was doing, and he mentioned a family member was calling him later that day.
"He was so eagerly awaiting that call," she said.
"We had a great talk, and I just saw his face light up, which made me feel good and made him feel good.
"It's such a simple thing."
She urged people to look for opportunities where they could make small acts of kindness and to think about others perhaps not as lucky.
"R U OK Day is a perfect example of what people can do, and I think the day is more important then ever.
"And this year is a hard one, we can't go and meet for coffee, so people might have to make the extra effort," she said.
While demand on Lifeline remains at an all-time high Ms Robinson said following a call out for volunteers last month, 40 people across the Central West put their hand up for training as a lifeline telephone counsellor.
"It's fantastic, because I can tell you the current crisis support workers are pretty fatigued," she said.
She also said Lifeline had lost some counsellors.
"We have lost some, there are people who's resources are depleted, which is totally understandable," she said.
She said the charity can always use more volunteers and encouraged anyone interested to register their interest, and an information pack will be sent out.
Owner of Macquarie Skin and Day Spa, Karla McDiarmid, is one of the 40 new volunteers currently in training to be a telephone counsellor.
She said it has been great.
"It's valuable life skills, I've learnt so much in only two sessions," she said.
Ms McDiarmid said she signed up after Lifeline put the call out for volunteers.
"I think that's very valuable training for anyone who manages a team as well as being able to help in the call centre as a volunteer."
- Lifeline: 131114
We depend on subscription revenue to support our journalism. If you are able, please subscribe here. If you are already a subscriber, thank you for your support.