Considering going cashless at a theatre incites interesting debate about the pros and cons of implementing change - or eradicating it in this instance.
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It is true that the impact of the coronavirus may speed up an introduction of a cashless society in Australia.
Cash payments have been on the decline in recent years anyway, but concern that notes and coins could spread coronavirus seems to be accelerating the trend.
Here at Dubbo Regional Theatre and Convention Centre we were considering making the transition well before we were aware of COVID-19.
In fact, for the past 18 months we had sanitisers in place at all point-of-sale areas with staff instructed to wash or sanitise their hands before and after handling cash.
Ahead of the times we were!
No doubt the same rationale as to why bowls of free nuts don't appear on pub counters - think about it.
We thought we would put out a survey poll to the public and our subscribers to gauge the reaction about moving towards a cashless operation at DRTCC.
Interestingly 67 per cent of respondents were in favour of a cashless operation citing the trend that many businesses are going this way, increased hygiene and efficiency. Other comments related to how much they look forward to returning to the theatre regardless of tender being accepted.
The remaining 33 per cent mainly mentioned the inconvenience for the more senior demographic who prefer to deal with notes and coins.
Following the consultation, the decision was made to move towards a cashless facility when re-opening to the public by encouraging cashless transactions as many regional theatres have done so far.
It is also worth noting that there won't be a minimum spend when using transaction cards at the Box Office or bar nor additional card charges.
Staff can reassure you this is just one of the myriad of measures being under taken to ensure a safe and secure venue to welcome back our patrons and new audience members - when we get the go ahead.
Whilst the facility is closed to the public, tickets and gift certificates may be purchased on-line, over the phone and when we open to the public, tap and go is the way to go!
Break a Leg is a monthly column produced by staff at the Dubbo regional Theater and Convention Centre, talking about the ins and outs of working behind the scenes at the theater.
For more details on what's happening a the theater you can visit their website www.drtcc.com.au.
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