Two woman say a decision by Orana Support Services (OSS) to try and remove them from rental accommodation will result in them being homeless again.
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Clara Cubby and another woman, who doesn’t wish to be identified, say they are being victimised by OSS and have not received an appropriate level of assistance.
The women have been in short-term transitional housing for the last 18 months. They will both face a hearing in the NSW Civil and Administrative Tribunal on September 1, where Compass Housing Services, who manage the property on behalf of OSS, are “seeking to terminate the tenancy at the end of the fixed term".
Both women had been homeless before being placed into accommodation by OSS and said it had allowed them to turn their lives around.
“I have been homeless since I was 18. I was a foster child. I couch surfed between Bourke and Sydney,” Ms Cubby said.
“Having a house is really important to me and I now have connections with other family members in the area because [my life] has been stable.
“Now they are trying to take that away.”
The other woman said she was concerned being evicted would mean she would have to go back to a refuge or be homeless, and said both options could result in her resuming a drug addiction that she has kicked.
“Since I've been in this property I have a relationship with my children and they come and stay with me during holidays. That has taken a lot for me to get to that point," she said.
“If I don't have a property I won't be allowed to have my sons and that's a lot for me to take. It's enough to break me.”
Orana Support Service CEO Peter Gallagher said he would not comment on the case because it would be “most inappropriate for our service to discuss details of individual client support programs”.
In a statement Mr Gallagher said transitional houses were used to stabilise families “for a period 3 to 6 months to enable longer term tenancies to be acquired.”
“In general our Specialist Homelessness program is flexible, holistic and client directed. The person or family being supported determines the level of engagement and the goals for individual programs.”
“Having a house is really important to me and I now have connections with other family members in the area because [my life] has been stable.
- Clara Cubby
The women said for the last three months they had virtually no contact with workers from OSS, and had received no assistance from the organisation with applying for photo identification required to apply for rental properties.
They said a change in case workers led to a breakdown in communication with the service.
“I understand that you have to follow rules but I had support with one worker , she helped me get into this place and worked with me all the way through,” a woman said.
“After she left, for the first month or two they were alright but for the last six months, they've just left me to my own devices.”
Mr Gallagher said the service had a long record of helping those in need.
“Last financial year Orana Support Service received 790 referrals for help. On average we had 35 people housed in crisis and transitional accommodation every night supporting 287 people in crisis and another 39 in transition accommodation,” he said.
“The Orana Support Service tenancy program assists up to 20 families and individuals a month to secure long term housing.
“The success rate and time taken finding accommodation is effected by a range of issues including the level of participation by the tenant, the complexity of the issues contributing to the risk of homelessness and the availability of suitable houses.”