Orana Motel it is soaring to success having recently taken out three 'prestigious' awards.
Orana Motel not only recently took out Tripadvisor's Travellers Choice Award but also its Best of the Best Award, which places Orana Motel within the top one per cent of hotels worldwide.
It is also the only motel in Dubbo to make the Top 25 Hotels Australia list for 2021 at number 12.
Orana Motel owners Sharon and Murray Gilchrist and managers Brigitte Buchholz and Steve Woodward said the award is a worldwide recognition- having been up against some of the world's best.
Mr and Mrs Gilchrist brought the motel in 2018 and have since put a lot of effort and money into it, having recently renovated its rooms.
The awards are given based on customer reviews and ratings which Mrs Gilchrist said were achieved through being customer-focused, having newly renovated rooms, cleanliness, a passion for people, five-star services including an onsite restaurant, location and the little things like attention to details.
Mr Woodward said another factor behind the motel's success comes from providing guests with comfortable and memorable stays.
"We also take the time to reply to guest reviews and thank them," Mr Woodward said.
Our journalists work hard to provide local, up-to-date news to the community. This is how you can continue to access our trusted content: