On Friday our reporter Zaarkacha Marlan and photographer Amy McIntyre went along to the NSW Ambulance Service's control centre here in Dubbo.
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The staff were celebrating International Control Room week, which wraps up around the world today.
But, while they were excited to be wearing their superhero costumes, they didn't need them.
Because we know they are heroes, just doing their job each and every day.
Each of these people could be the first person you talk to when you ring 000 - something I am sure many of you reading have had to do at one time or another.
It can be a hard call to make, and these heroes are there to guide you through what could be a really bad time.
So thank you, to those that do this job.
You really are heroes.
Have a read of Zaarkacha's story below, and have a great Sunday.