Dubbo residents needing to cancel or transfer multiple accounts of deceased loved ones are being directed to the one-stop and online Australian Death Notification Service (ADNS).
NSW Minister for Customer Service Victor Dominello said it validated details about the person who had died against the Australian Death Check, which holds death registration data recorded by Birth, Deaths and Marriages registries.
"The customer simply enters the details of the deceased, chooses which institutions and services they wish to notify, and adds their contact details," he said.
"Then they will receive communication back on next steps within 10 business days from the chosen service providers."
Mr Dominello said when a loved one died, up to 40 government, private organisations and non-government organisations needed to be notified.
"These notifications can be stressful and traumatic, taking up to several months and often requiring multiple physical visits with a certified copy of a death certificate," he said.
"We are using technology to put families at the centre of the process. The last thing they need during this difficult time is to be burdened with lots of paperwork. This is something most people go through and it shouldn't be the case.
"This new service can also save more than 30 hours of a customer's time by allowing them to securely notify several organisations online at the same time."
The minister said the "big four banks" were the first to get on board with the ADNS.
He said major telecommunications providers and the first utility provider, Sydney Water, were also joining.
"The government is working with other providers to on board them as well," Mr Dominello said.
The NSW Government set up the ADNS in collaboration with Births, Deaths and Marriages registries across Australia.
Visit http://deathnotification.gov.au/ .
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