A $20,000 grant will help Marathon Health strengthen communication with its National Disability Insurance Scheme clients.
On Monday, Member for Parkes and Minister for Regional Services Mark Coulton announced a grant of $20,000.
The "small" grant from the federal government will enable Marathon Health to make software upgrades to support more efficient processes while transitioning as NDIS providers.
READ MORE: Current fire crisis 'hard for all of us'
Mr Coulton said the upgrades will cater towards strengthening communication between Marathon Health and more than 800 NDIS clients in the Dubbo region.
"This grant will give Marathon Health a hand-up when it comes to having the tools and capabilities needed to deliver first-class support to NDIS Participants," Mr Coulton said.
"It means clients will wait less time for their appointments and have quicker interactions."
Marathon Health regional manager Brittany Boniface said the grant would enable them to improve their efficiencies and provide greater customer service to their clients.
"We are really excited for this funding and we are very grateful," Ms Boniface said.
"It will make processing easier for our clinicians so they can spend more time doing the more important work face-to-face and not working through paperwork.
"We will be able to reduce NDIS clients waiting times because it will allow us to improve some of our efficiencies including scheduling, tracking out waitlists and informing our clients of where we are up to."
Minister for the NDIS Stuart Robert said the Transition Assistance Funding would provide "vital" support to Marathon Health as NDIS providers.