Walgett participants in the National Disability Insurance Scheme (NDIS) have been on average using less than 40 per cent of their funding packages because of "difficulties accessing services".
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A pilot program, to be launched early in 2020, aims to increase community awareness of support available under the NDIS and boost "effective delivery of services" with funding from the federal government.
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Minister for Western NSW Adam Marshall said people living in rural and remote areas often faced challenges when accessing services.
"The NDIS is delivering positive outcomes for people with disability in NSW but we recognise that it could be improved for both participants and providers," he said.
NSW Minister for Families, Communities and Disability Services Gareth Ward said the programs would be rolled out in the Wentworth and Walgett local government areas, two communities where NDIS participants currently experienced difficulties accessing services available under the scheme.
"We recognise that some localities, suburbs and cities lack a broad range of services and supports for participants funded under the NDIS," he said.
"In parts of rural and remote NSW, a one-size-fits-all approach doesn't necessarily work, which is why we are working to improve the scheme's flexibility to better support people regardless of where they live."
Pilot programs in Walgett and Wentworth will "inform investment in similar areas".