Dubbo Regional Council will undertake both telephone and online surveys to find out more about the community's understanding of waste services, in particular the food and garden organics service.
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The new waste service was introduced in 2018 as part of a three-council collaboration with Mid-Western Regional Council and Narromine Shire Councils.
Eight months since it's inception, the three councils will now undertake the survey to gauge how practices surrounding garden organics waste and food waste disposal have changed, and to understand how the new bin service is being used.
Dubbo Regional Council manager of waste services Mark Giebel said council were hoping to speak with around 500 residents from each council area.
"The survey can be completed online, or a number of residents will receive a phone call from our contractor conducting the survey," he said.
"We need good participation to gain a clear idea of how the service is going."
The survey will take place until March 23.
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