Nine out of 10 patients of the Alan Coates Cancer Centre at Dubbo Hospital were full of praise for it when they took part in a 2017 survey.
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The survey results, in the overall experience category, reveal Dubbo’s oncology unit to have been much appreciated by patients in November 2017, albeit slightly less so than in November 2016.
The Bureau of Health Information’s (BHI) Outpatient Cancer Clinics Survey for November 2017 shows 91 per cent of 155 respondents from the Dubbo clinic willing to speak highly of it to friends and family, as compared with 92 per cent of 238 respondents in the November 2016 survey.
In November 2017, 85 per cent of 158 patients rated the care they received as “very good” and 15 per cent “good”. A year earlier, 87 per cent of 238 patients picked “very good” and 13 per cent “good”.
Patients’ regard for the health professionals who treated them at the oncology unit did not change. In both surveys, 87 per cent of respondents rated them as “very good” and 11 per cent “good”.
The 2017 survey outcome for Dubbo’s Alan Coates Cancer Centre in the overall experience category are in keeping with results for NSW.
Last November, 91 per cent of 11,135 survey respondents in the state would have spoken highly of the cancer clinic they were attending if asked by family and friends.
The survey revealed 85 per cent of 11,174 patients rated their care as “very good” and 14 per cent “good”. Eighty-six per cent of 11,106 respondents rated the health professionals who treated them as “very good” and 13 per cent “good”.
The BHI and the Cancer Institute NSW developed the November 2017 survey which involved 11,301 patients at 50 facilities in NSW, two of them private.
More than 42,000 people in NSW are diagnosed with cancer each year. One in five respondents to the survey attend a clinic for reasons other than cancer.
