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 Partially deaf girl fired because she couldn’t hear 

Partially deaf girl fired because she couldn’t hear

17 Nov, 2009 03:00 AM
A hearing-impaired teenager has felt worthless, angry, revengeful and pitied since being “abruptly” sacked by a Dubbo employer for allegedly needing some instructions repeated and sometimes getting the names wrong of people telephoning the business.

The seventeen-year-old girl, a mentor and role model to others like her in the community, has gone to hell and back since her stint in “administration” was cut short and reportedly without warning.

With the support of her family, friends and a local support group, the teenager’s headed back out into the big world to look for another job, showing the gutsy and positive approach to life that’s endeared her to many.

But in the wake of her treatment, the Dubbo and District Support Group for the Deaf and Hearing Impaired has urged bosses to seek help from disability support agencies before uttering “you’re fired”.

A representative of the support group yesterday told how its members were “horrified” how much the girl, called ‘Josie’ for the purposes of this story, had suffered because of the “unfair” experience.

“This young person has also been an active local support person and advocate for local deaf children, and has spoken personally to parents of newly-diagnosed deaf babies reassuring them that life as a deaf person can be positive,” the group representative said.

Asking for anonymity for herself and ‘Josie’, the representative urged employers to “pick up the phone book, look to D in the yellow pages” and access assistance from local agencies including Break Thru Employment Solutions , the National Disability Co-ordination Program, the Disability Information Advisory Service Incorporated and others.

Available support ranged from on-the-job training and technical advice to wage subsidies and job-jeopardy intervention, she said.

‘Josie’ was three weeks into a three-month trial when the employment axe fell.

Her parents would discover that the “workplace had been very busy” and the installation of a new phone system “did not have capacity to raise volume for hearing-impaired people”.

The group representative said Josie overcame “intense bullying and ignorance” at school to become an “assertive, confident, competent person”.

Despite severe hearing loss, she reportedly speaks well and has successfully held down a range of casual jobs requiring “oral communication, customer service, cash handling and operation of relevant technological equipment”.

“‘Josie’ has spoken at state and international family-orientated conferences about living with deafness,” the representative said.

The teenager completed a TAFE course before finding full-time employment on her own.

After being dismissed, Josie questioned her abilities and told of disliking herself for having a disability that “caused such heartache”.

“How can it be justified that adults can crush a young enthusiastic person in this way? “ the group representative asked.

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Date: Newest first | Oldest first
What a disgrace! I thought that Dubbo was better than that and we looked after members of our community with a disability. Thankfully most people are. Give the girl a go for goodness sake. I hope she puts that business through the wringer!!!
Posted by Philip H, 17/11/2009 4:51:40 AM, on Dubbo Daily Liberal
I suspect there could be more to this story. Why wasn't the employers version presented?
Posted by gerard, 17/11/2009 7:03:22 AM, on Dubbo Daily Liberal
I agree with gerard, there are usually 3 sides to every story -in this case: the girl's, the business', and then the real story. I applaud the business for giving her a trial period in the first place, but if they felt that her disability could not be accommodated within their business, and they were losing business because of mistakes being made, then they have a duty of care to themselves and any other employees to keep their business running in difficult economic times. I do also applaud the girl for her achievements and great, pro-active attitude, and I hope that she finds employment that is satisfying to her.
Posted by Fair Go, 17/11/2009 9:17:09 AM, on Dubbo Daily Liberal
As a person being heariing impaired like this girl I can sympathise with her and her family. My deafness has been degenerative for about 20 odd years. I find that what this girl has gone thru happens all the time, people do not understand the differing degrees of deafness. I too miss people names and parts of conversations and then I am accused of having selective deafnesss and only hearing what I want to hear. Maybe a campaign for an awareness and better toleration of people that are hearing impaired would be a good.
Posted by Rod Froude, 17/11/2009 9:19:25 AM, on Dubbo Daily Liberal
In response to "Fair Go" the young woman was chosen because she was the best applicant for the job. The business has lost credibility as a good employer because it failed to make the small accomodations required (by law) to give the young woman equitable access to employment. A business with good work practices in place, seeks to solve problems constructively to the benefit of all.
Posted by in response to Fair Go, 17/11/2009 10:10:29 AM, on Dubbo Daily Liberal
What a joke? Tell the employer who fired her to put some ear muffs on and try the same job.
Posted by jackdoove, 17/11/2009 10:41:46 AM, on Dubbo Daily Liberal
I cannot believe that this would happen in this community. There is an Equal Employment Opportunity Act in place for a reason. Obviously the employee has a disability by not knowing this. I sympathise with the young girl whose confidence must be completely crushed. I would applaud someone else giving her a chance so she can really shine her light.
Posted by Cathy D, 17/11/2009 11:25:59 AM, on Dubbo Daily Liberal
I work in an organisation that has several call centres. We have modified equipment for employees with hearing impairment. We also have screens available for people with vision impairment. Although the perception maybe that small businesses cannot afford to make changes to technology - there is plenty of technology modifications with funding available to purchase. This is probably not an issue about people doing the wrong thing, its more about ignorance that led to the silly decision to sack this girl. (But then we haven't heard from the employer!!)I wonder if any other businesses in Dubbo would be prepared to promote their Equal Employment Opportunity charter and upgrade their equipment to give people like Josie a go. Good on you for telling your story Josie!
Posted by susan, 17/11/2009 11:28:08 AM, on Dubbo Daily Liberal
Being a hearing impaired person myself I'm feeling disgusted at the employers actions. I commenced work in 1965 and even then I was treated more fairly than Josie. I thought our society was improving in equality of employment opportunities not going backwards. I hope Josie knows that not everyone is that heartless and uncaring. I came stronger with each hurtful situation and I know Josie will too over time. A big thumbs down and a huge boot up the rear end to the person who fired her. that business needs to be named and shamed into doing the right thing next time they employ a person with disabilities. Hearing loss of any kind is a hidden "handicap" not like a visual one and needs more understanding. Go Josie ! I'm in your corner.
Posted by rose, 17/11/2009 12:00:04 PM, on Dubbo Daily Liberal
Now, 2 weeks after I’ve been let go, I still feel ashamed and disrespected of my hearing loss. I have been researching about operations, invisible hearing aids. Dreaming that I will be normal one day, I didn’t want my story to be printed out today, but mum told me it’d be anonomyous. I want to stop this from happening to someone else. I am currently jobless, I am afraid of going into another work place, afraid of this happening again. Ashamed of my hearing aids, I feel as if my self esteem won’t be boosted again. I know what I want to do, I am very interested in Photography and I am currently thinking of starting up my own business. And being my own boss, I do not want to go through that pain again. I feel as if I can’t trust anyone. I feel people are whispering behind my backs, “she’s deaf, treat her different’ I will not ever work in reception again, I hate answering phones now. I will look for a job, where I will not be discriminated because of my hearing loss.
Posted by Josie, 17/11/2009 12:43:51 PM, on Dubbo Daily Liberal
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